Returns & Exchanges
At Chris Cross, we want to ensure you have the right gear for your peak performance, which is why we offer a 30-day window for returns on all unworn athletic apparel and equipment. If your purchase doesn't help you reach your goals, we are committed to making the exchange process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the sports gear you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our team inspects the returned equipment, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing